Bra Fit Quiz

Saas platform that monitors data leakage on whatsapp to help enterprises with secure communication.

Overview

Victoria's Secret is a leading lingerie brand. Bra Fit Quiz is a functionality on the brand's website that enables users to find the right bra size and style through a series of questions and helpful information.

Team

3 designers

UX Researcher & UX Writer

Brand Team

Development team

Tools

Figma

Adobe After Effects

Userzoom GO

Duration

3 months

My Role

  • Responsible for the design of landing screen and bra evaluation user flow.

  • Designed new components and micro interactions.

  • Collaborated with research to create prototypes for usability testing.

  • Collaborated with UX writer to identify correct terminologies and suitable copy to match brand voice and tone.

  • Responsible for Dev handoff.

0%

increased

average order size

56%

new

customeraquisition

0x

conversion

through quiz

The Challenge

  • Victoria's secret was experiencing decrease in online bra sales

  • In-store bra fittings offers unmatched personalization, which was lacking in the online experience.

  • Providing a unified experience for Victoria's Secret and Pink while maintaining each brand's unique voice and tone.

Key Research Insights

Research Insights

01

Users do not always know their bra size or the considerations that go into bra fitting.

02

Online bra shopping overwhelms users as they do not know what to choose.

03

Bra shopping often makes the users feel anxious, uncomfortable and vulnerable.

The Solution

#1 Landing page

Users have the option to find their bra size, style or evaluate if their current bra is the right fit.

#2 Style questions

Users input their style preferences through a series of questions.

#3 Education

The quiz provides information at key moments to help users bra fitting considerations boosting their confidence.

#4 Personalized bra recommendations

Personalized recommendations make the users feel confident and are motivated to buy the products.

#5 Illustrations & Animations

The quiz utilizes beautiful illustrations and animations to support the information presented and also make up for load time.

Desktop Designs

Learnings

When multiple teams play a role in decision making, thorough documentation is necessary.

A phased design-dev handoff enables timely launches and better collaboration.